Order Processing
Arizona Grass Raised Beef ships to all 50 states and takes great care to ensure your order arrives in excellent condition. All orders are processed in our small production facility and typically ship within 3–10 business days. Processing times may be slightly longer during sales, promotions, or holidays. You will receive an email confirmation when your order is placed and another email with tracking information once your order has shipped.
Shipping Schedule
To ensure safe delivery of perishable products, our warehouse ships orders Monday through Wednesday. Orders placed later in the week may ship the following Monday. Shipping schedules may also be adjusted during major holidays when carriers are closed or experiencing heavy volume.
Packaging & Temperature Control
Each order is packed in insulated containers with dry ice to maintain proper temperature control. Box weight is limited seasonally:
- Winter Months: up to 18 lbs per box
- Summer Months: up to 15 lbs per box
Larger orders may be divided into multiple boxes to ensure safe delivery.
Transit Times
Most shipments arrive within one to three days once they leave our facility. Transit times may vary based on location, carrier performance, and weather conditions.
Delivery Instructions
We cannot accept or relay special delivery instructions such as requests to leave packages in specific locations or deliver at certain times, as carriers do not guarantee compliance. We do not ship to PO boxes, mailbox stores, UPS Stores, FedEx Office locations, or any address that cannot accept perishable deliveries.
Local Pickup
Local pickup is available for all orders except Quarter, Half, and Whole Beef. Pickup can be selected at checkout.
Phoenix Valley – Arcadia Meat Market
3950 E Indian School Rd #130, Phoenix, AZ 85018
Open: Monday – Saturday, 10:00 AM – 5:00 PM
Pickup: Tuesday – Thursday, 10:30 AM – 5:00 PM
Northern Arizona – Open Range Market
12075 AZ‑69 Suite F, Dewey, AZ 86327
Open: Tuesday – Saturday, 10:00 AM – 5:30 PM
Pickup: Thursday, 11:00 AM – 4:00 PM
Quarter, Half, & Whole Beef
Quarter, Half, and Whole Beef are available for Arizona residents only. These orders include scheduled delivery throughout Arizona, starting at $29.99. Local pickup is not available for Quarter, Half, or Whole Beef due to limited freezer space.
Bulk Ground Beef
Availability may vary during low‑stock periods and may cause slight delays in processing.
Delivery Guarantee
Your beef should arrive frozen or cold to the touch. If your order arrives warm, damaged, or compromised, please contact us within twenty‑four hours of delivery with photos of the product and packaging, your order number, and a description of the issue.
Customer Responsibility
Customers are responsible for providing accurate shipping information and ensuring the package is received promptly. We are not responsible for delays caused by carriers, weather, incorrect addresses, or packages left unattended.
Contact
For assistance, contact Arizona Grass Raised Beef Customer Support at support@arizonagrassraisedbeef.com or by phone at (928) 525-4441, Monday through Friday, 9 AM to 5 PM MST.